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Frequently Asked Questions

Questions about the Course & Test?


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How do I get a duplicate certificate if I lose my original?

The Certificate of Completion of driver education issued from this site is the pink form. We will mail you this certificate within 3-5 business days after you pass the online test. If you lose your certificate, contact us, there is a $10 admin fee for replacements.


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Can my certificate of completion be emailed or faxed to me?

Unfortunately, no. The DMV does not allow it. These are official DMV documents and are numbered so we cannot fax or email them. It usually only takes a few business days to most anywhere in California for the certificate to reach you and your certificate is usually sent the same day you pass.


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How old do I have to be to take this course and test?

To take this online driver education test, we recommend you be at least 15 years old. The California DMV will not issue a learner's permit until you are 15-and-1/2 years old. The online driver education certificate (indicating you passed the test) is required for getting a learner's permit. Once a person turns 18 years old, the DMV does not require a learner's permit to get a driver's license. Therefore, this online driver education test is appropriate for people between the age of 15 and 18.


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How much does the test cost?

100% of our online drivers ed course can be viewed before you decide to purchase our test. Our test is normally $65 and we do not have hidden fees for shipping. You may reduce the price by using a discount coupon that you received from a driving school, high school or other deal promotion. You must enter the coupon code when registering to get a discount and no refunds are issued if you pay full price and later discover/decide you have a code to redeem. Only one coupon discount per student. If you would like to know more about getting a discount, please contact us.

If you think your high school or driving school would be interested in joining our referral discount program, please contact us. We love to contribute to high school fund-raising programs.


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How do I pay for the test & what is your refund policy?

Use a credit card or check card online. It's easy and completely secure. We accept Visa, MasterCard or Discover.Because you can see and use 100% of our course there are no surprises but also NO refunds.


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Do you offer group discounts or specials?

Yes, we offer discounts for groups. Contact Us if interested or want to propose your own group discount. We work to offer huge discounts for online Driver Ed fundraising for private and public high schools.


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Do you provide a DMV practice test?

Yes we have the ones supplied by the DMV as links on our Driver License Process page. Many people do not realize they do not need to pay for a DMV practice test and that it is supplied by the DMV. To go directly to the DMV Teen page for real DMV Practice Tests- click here


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Does this online Driver Ed course satisfy DMV requirements?

Yes, our online Drivers Ed course is a DMV-approved course. Our course is equivalent to a regular 30-hour classroom course. This course that has been examined and authorized by the Licensing Operations Division of the DMV. View our DMV approval letter (Acrobat PDF).


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Why do you allow us to see 100% of this course without registering?

Many high schools, public, private and charter, do not have an approved or accredited driver education class, and so we make this site at no cost for them to use as a resource in their own classrooms.

Statistics show that driving is a dangerous business -- especially for teens. We want you to be well prepared and, above all, safe when you get behind the wheel.

By making this online driver ed course available without having to register and pay a fee, you, the student, as well as your parents, can see what you are buying in case you do decide to purchase it. You can also revisit it at any time without logging in, and can enjoy going over it with friends and family members easily and review items you may not fully understand.


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Can Online Driver Ed be taught effectively?

Think an online Driver Ed course can't possibly be effective for teaching driver education? Think again!

A 2003 DMV study [Acrobat PDF] comparing online driver education to paper-based workbooks and classroom courses finds the following:

Home-study computer-based instruction may actually be more effective than classroom instruction for teaching the basic knowledge objectives in early driver education courses given that home-study courses:

  • remove distracting classroom influences from peers,
  • may increase parental involvement in their children’s online driver ed instruction,
  • may be more beneficial for teens who are at the highest risk, and may benefit from the novelty of using modern, interactive, and self-paced teaching and testing technology

Students who completed the courses involving computer-based and internet instruction performed better on the study exit examination than did students in the workbook and classroom courses. The findings in this regard suggest that using interactive technology to teach driver education resulted in superior learning, consistent with recommendations by some traffic safety researchers for improving the effectiveness of online driver ed in general.

Online Driver Ed courses can be effective in improving student attitudes about safe driving. The use of interactive technology has been recommended by some traffic safety researchers as a way of improving the effectiveness of online driver ed in general, and these findings provide support for this view. The DMV itself now offers a DMV practice test online. See the full study for details:


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What are the minimum software requirements for courses?

Our minimum site requirements are that you have Flash and one of the following Browsers.

You can download them here if you do not have one of them already installed on your computer.

All Browsers: Download Flash

Firefox Mozilla 2.0 (and up) preferred download

Internet Explorer 7.0 (and up) download

Google Chrome download

Safari (for Macs - don't use Microsoft Internet Explorer) download

Cookies and JavaScript must be enabled.
Adobe Acrobat is needed only if you want to view a ebook .

download

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Do I have to take the course all at once?

No, you don’t have to take the whole course in one sitting. You can exit a lesson without finishing it and pick up where you left off when you return.

However, once you start the final test you must finish it in one sitting so that you can submit the score at the end. If you don't pass, you can retake the test as many times as you need until you do pass. There is no time limit for passing the test.

You must be enrolled and logged in to receive credit for the lessons and final test.


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Is your website secure?

You can shop at MyCaliforniaPermit.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

Authorize.net

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. MyCaliforniaPermit.com is registered with the Authorize.Net Verified Merchant Seal program.

Our site is completely secure. The information you provide here is encrypted for your protection. Your information will NEVER be shared with any third parties. We will only use your email address to contact you to make sure that you complete the course quickly and efficiently.


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Can you help me find a behind-the-wheel driving school?

Yes! Once you have your Driver Education (DE) Certificate of Completion, you must ENROLL in a behind-the-wheel driving school course of driver training (DT).

Use our Contact Us form to send us your city or zip code. If we know of a good driving school in your area, we'll let you know.

You can also send us a recommendation if you know a good driving school.


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How do I contact you if I have more questions?

Use our contact form. You can also take our brief online feedback survey and enter a chance to win an iPod!


See our step-by-step guide...


Start Now! Get your California Drivers Ed Certificate