DMV Approval Letter  BBB Rated A+ Like Us for a Discount See us on YouTube Tweet
Returning Students: Course Login

Frequently Asked Questions

Questions about the Course & Test?


Top

How do I get a replacement certificate if I lose my original?

If you lose your certificate, or enroll with an invalid shipping address that causes your certificate to get undelivered, you must order a replacement certificate and pay a $10 admin fee. To order a replacment certificate, do the following:

  1. Login to this site.
  2. Click Contact Us.
  3. Click the orange Order Now button.

Once logged in, check your mailing address under your dashboard's My Information tab. Confirm or correct your address and confirm or add a Parent’s name in the "Parent/Legal Guardian" field. Click Save at the bottom of the page.

Providing a valid mailing address is critical to receiving your certificate in a timely manner. Your replacement certificate will be mailed to you within 2-7 business days.

Top

Can my certificate of completion be emailed or faxed to me?

Unfortunately, no. The DMV does not allow it. These are official DMV documents and are numbered so we cannot fax or email them. It usually only takes a few business days to most anywhere in California for the certificate to reach you and your certificate is usually sent the same day you pass.

The most critical thing YOU can do to ensure that your certificate arrives in a timely manner is to make sure you have provided us with a correct shipping address during enrollment. You can check and update your shipping address, once enrolled, on your dashboard's My Information tab.

Top

How old do I have to be to take this course and test?

To take this online driver education test, we recommend you be at least 15 years old. The California DMV will not issue a learner's permit until you are 15-and-1/2 years old. The online driver education certificate (indicating you passed the test) is required for getting a learner's permit. Once a person turns 18 years old, the DMV does not require a learner's permit to get a driver's license. Therefore, this online driver education test is appropriate for people between the age of 15 and 18.

Top

How much does the test cost?

100% of our online drivers ed course can be viewed before you decide to purchase our test. Our test is normally $65 and we do not have hidden fees for shipping. You may reduce the price by using a discount coupon that you received from a driving school, high school or other deal promotion. You must enter the coupon code when enrolling to get a discount and no refunds are issued if you pay full price and later discover/decide you have a code to redeem. Only one coupon discount per student. If you would like to know more about getting a discount, please contact us.

If you think your high school or driving school would be interested in joining our referral discount program, please contact us. We love to contribute to high school fund-raising programs.

Top

How do I pay for the test and what is your refund policy?

Use a credit card or check card online. It's easy and completely secure. We accept Visa, MasterCard or Discover.Because you can see and use 100% of our course there are no surprises but also NO refunds.

Top

Do you offer group discounts or specials?

Yes, we offer discounts for groups. Contact Us if interested or want to propose your own group discount. We work to offer huge discounts for online Driver Ed fundraising for private and public high schools.

Top

Do you provide a DMV practice test?

Yes we have the ones supplied by the DMV as links on our Driver License Process page. Many people do not realize they do not need to pay for a DMV practice test and that it is supplied by the DMV. To go directly to the DMV Teen page for real DMV Practice Tests- click here

Top

Does this online Driver Ed course satisfy DMV requirements?

Yes, our online Drivers Ed course is a DMV-approved course. Our course is equivalent to a regular 30-hour classroom course. This course that has been examined and authorized by the Licensing Operations Division of the DMV. View our DMV approval letter (Acrobat PDF).

Top

Why do you allow us to see 100% of this course without registering?

Many high schools, public, private and charter, do not have an approved or accredited driver education class, and so we make this site at no cost for them to use as a resource in their own classrooms.

Statistics show that driving is a dangerous business -- especially for teens. We want you to be well prepared and, above all, safe when you get behind the wheel.

By making this online driver ed course available without having to register and pay a fee, you, the student, as well as your parents, can see what you are buying in case you do decide to purchase it. You can also revisit it at any time without logging in, and can enjoy going over it with friends and family members easily and review items you may not fully understand.

Top

Can Online Driver Ed be taught effectively?

Think an online Driver Ed course can't possibly be effective for teaching driver education? Think again!

A DMV study [Acrobat PDF] comparing online driver education to paper-based workbooks and classroom courses finds the following:

Home-study computer-based instruction may actually be more effective than classroom instruction for teaching the basic knowledge objectives in early driver education courses given that home-study courses:

  • remove distracting classroom influences from peers,
  • may increase parental involvement in their children’s online driver ed instruction,
  • may be more beneficial for teens who are at the highest risk, and may benefit from the novelty of using modern, interactive, and self-paced teaching and testing technology

Students who completed the courses involving computer-based and internet instruction performed better on the study exit examination than did students in the workbook and classroom courses. The findings in this regard suggest that using interactive technology to teach driver education resulted in superior learning, consistent with recommendations by some traffic safety researchers for improving the effectiveness of online driver ed in general.

Online Driver Ed courses can be effective in improving student attitudes about safe driving. The use of interactive technology has been recommended by some traffic safety researchers as a way of improving the effectiveness of online driver ed in general, and these findings provide support for this view. The DMV itself now offers a DMV practice test online. See the full study for details:

Top

What are the minimum software requirements for courses?

Our minimum site requirements are simply that you have a web browser and JavaScript enabled. You can download updated browsers below if you do not have one of them already installed on your computer.

- All Browsers: Download Flash  (Flash is not required but some videos use Flash format.)
- Firefox Mozilla 2.0 (and up) preferred download
- Internet Explorer 7.0 (and up) download (not recommended, especially for Macs)
- Google Chrome download
- Safari (for Macs - don't use Microsoft Internet Explorer) download
- Adobe Acrobat is needed only if you want to view a ebook
download

Top

Do I have to take the course all at once?

No, you don’t have to take the whole course in one sitting. You can exit a lesson without finishing it and pick up where you left off when you return.

However, once you start the final test you must finish it in one sitting so that you can submit the score at the end. If you don't pass, you can retake the test as many times as you need until you do pass. There is no time limit for passing the test.

You must be enrolled and logged in to receive credit for the lessons and final test.

Top

Is your website secure?

You can shop at MyCaliforniaPermit.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

Authorize.net

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. MyCaliforniaPermit.com is registered with the Authorize.Net Verified Merchant Seal program.

Our site is completely secure. The information you provide here is encrypted for your protection. Your information will NEVER be shared with any third parties. We will only use your email address to contact you to make sure that you complete the course quickly and efficiently.


Top

Can you help me find a behind-the-wheel driving school?

California is a big state and and it's tough to keep track of all of the driving schools out there. We recommend you use the following resources to locate a good driving school in your area:

- word of mouth (ask friends, teachers, coaches)

- online reviews (Yelp, etc.,)

- call the California DMV: 1-800-777-0133

Top

How do I contact you if I have more questions?

Use our contact form.

See our step-by-step guide...


Start Now! Get your California Drivers Ed Certificate